Zhicheng Zhong

MS in Computer Science

Aug 2021 - May 2023

Relevant Coursework

• DBMS from scratch
• Search Engine
• Algorithms

B.Tech. in Software Engineering

Sep 2017 - Jun 2021

Relevant Coursework

• Java, Python, C++
• Software Testing
• Machine Learning

Fiserv

Mar 2024 - Current

Software Engineer

• Worked in Agile and Test Driven Development mode to develop a microservice for 13 banks’ credit and debit card business in REST and JavaEE architecture with call volume 3.5 million times per month.
• Implemented the Factory design pattern to streamline the workflow across middle components, enhancing both business extensibility and code reusability
• Monitored service traffic and audited server events using centralized logging platform Splunk to expedite troubleshooting in both local deployment and production environments.
• Facilitated the developed service’s CAT and Production release on OpenShift (Kubernetes) using Helm.

Travel Mates

Nov 2023 - Mar 2024

Software Engineer Intern

• Collaborated closely with founder and frontend team to develop backend RESTful web services for a travel companion and local guide matching platform using Java, Spring Boot, Spring Data JPA.
• Implemented Token-Based authentication and authorization using Spring Security and JWT across all services, integrating Google and Instagram login with Oauth.
• Applied asynchronous programming with ExecutorService to reduce page loading time from 10s to 3s.

Tencent Technology

July 2020 - Oct 2020

Software Engineer Internship at Platform & Content Group

• Developed AIOps microservice platform for KPI monitoring and alerting (Java, Spring Boot, Hibernate).
• Implemented automatic email alert using RabbitMQ when anomaly detected.
• Deployed anomaly detection and root cause location algorithms, transformed data for dashboard visualization.
• Used JUnit, Mockito for the Unit test, generated code coverage report and API document using JaCoCo and Swagger.
• Utilized CODING-CI to provide a continuous integration service in order to automate the entire process of loading the latest build code and test files, running the tests, and generating a report of the results once per day.
• RParticipated in reconstructing platform with Go-gRPC and asynchronous programming to reduce page loading time from 10s to 3s./li>

Research Assistant in Nankai University

Oct 2019 - Oct 2020

Contribute to the paper "Robust Anomaly Clue Localization of Multi-Dimensional Derived Measure for Online Video Services" IEEE Transactions on Services Computing

• Mainly responsible for Comparative Test of other models include "Adtributor", "IDice", "Apriory"
• Cooperate with Tencent to deploy the anomaly detection and root case location algorithms of the paper above

Languages and Databases

Frameworks

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