Clarify things when you do not understand
I am sorry, I wanted to confirm my understanding of your email below.
Are you stating that xxxxx?
I just want to ensure I understand your response correctly.
Get POC from other prople
If you can't help on this, could you please let me know the contact information I can reach out to? thanks!
// if email to higher level person
Could you let me know who can check this from XX team?
reply people’s questions in email
Hi XX,
Regarding below:
red: XXXX (what the question is)
XXX answer
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